Website Terms

Introduction

Welcome to SYFA Squad Ltd (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website [www.syfa.com] (the “Site”) and the information, tools and services we offer. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site.

By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the current Site shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our Site is hosted on Shopify. They provide us with an online platform that allows us to present our products, services, information and content to you.

Eligibility

To use our Site, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our Site, you represent and warrant that you meet these requirements.

Age Restriction: You may not use or engage with the Site if you are under thirteen (13) years of age. If you use or engage with the Site and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Site, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Site, or are of adult age in your jurisdiction. By using or engaging with the Site, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Site.

Personal Information and Data Collection

Your submission of personal information via various forms on the Site is governed by our Privacy Policy.

Use of Personal Data

We use your personal data to:

Provide and maintain our services.
Communicate with you, including sending promotional materials and newsletters, if you have opted to receive such communications.
Improve our Site and services.

Account Registration

To access certain features of our Site, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorised use of your account.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Product Information and Pre-Orders

SYFA Squad Ltd offers nootropic energy shots designed to support mental clarity, focus, and energy. All information about our Products, including ingredients and usage instructions, is available on our Site. Please read this information carefully before making a purchase.

From time to time you will be able to place pre-orders for our Products via our Site. Pre-orders will be shipped to you by the date shown on the product page. Payment for pre-orders will be taken at the time of placing the order. We will notify you by email once your order has been shipped.

Pricing and Payment

All prices on our Site are in GBP (£) and include VAT, where applicable. We accept payment via the most popular credit cards and debit cards, PayPal, Amazon Checkout, Apple Pay and Google Pay. By providing your payment details, you confirm that you are authorised to use the payment method and that you authorise us to charge the total order amount to your chosen payment method.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Shipping and Delivery

We offer shipping to addresses within the UK mainland. Delivery times may vary based on your location and the shipping method selected. Please refer to our Delivery Policy for more details.

Products ordered from us will be delivered by our logistics partners to addresses within mainland UK. Despatch will be made as soon as reasonably possible after your order is accepted and in any event within 30 days of your order. We cannot guarantee the estimated delivery times listed on our website. Actual delivery times can vary based on your location and circumstances impacting delivery that are out of our control. You must report incorrect, incomplete, or missing deliveries promptly by contacting us via our Contact Us form. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.

Returns and Refunds - No Quibble Money Back Guarantee

We are confident that you will love our Products. However, if you are not satisfied with your purchase for any reason, you can take advantage of our No Quibble Money Back Guarantee.

As part of our No Quibble Money Back Guarantee, you are entitled to a full refund (excluding delivery charge) when you take up the ‘SYFA Shift Challenge’. If you are not satisfied with your purchase within 30 days of receipt, you can request a refund, no questions asked, simply by contacting our Customer Services team via our Contact Us form. Refunds will be processed within 7 working days of your request and will be credited back to the original payment method. You do not need to return the Products to us.

To view the full policy, please click here.

As part of our standard returns and refunds policy, you are entitled to a full refund (including delivery charge) if there are issues with your product or delivery. You will need to contact our Customer Services team via our Contact Us form stating the reasons for your request within 30 days of receipt of goods. Refunds will be processed within 7 working days of your request and will be credited back to the original payment method. You do not need to return the Products to us.

To view the full policy, please click here.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party directly.

Prohibited Uses

You agree not to use our Site for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Site.

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information, to impersonate any person or entity or misrepresent your affiliation with any person or entity.

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, scrape or to use any robot, scraper, or other automated means to access the Site for any purpose without our express written permission.

(j) for any obscene or immoral purpose;

(k) to engage in any activity that could interfere with or disrupt the Site or the servers and networks that support the Site, or to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example competition, contest or prize draw entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of SYFA Squad Ltd or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content on our Site without our express written permission.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall SYFA Squad Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless SYFA Squad Ltd and its officers, directors, employees, interns, contractors, subcontractors, licensors, service providers, suppliers, affiliates, and agents from and against any claims, demands, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our Site.

In addition, you agree to hold harmless SYFA Squad Ltd and its officers, directors, employees, interns, contractors, subcontractors, licensors, service providers, suppliers, affiliates, and agents from and against any claims, demands, liabilities, damages, losses, and expenses, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of our Site shall be brought exclusively in the courts of England and Wales.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Miscellaneous

You warrant and represent to SYFA Squad Ltd that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Contact Us

If you have any questions about these Terms, please contact us:

By email: contact@mysyfa.com
By visiting this page on our website: syfa.com/contact
By mail: SYFA Squad Ltd, First Floor, 5 Fleet Street, London, United Kingdom EC4M 7RD

Website Terms

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