Privacy Policy

1. Introduction

Welcome to SYFA Squad Ltd ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.syfa.com (the "Site") and when you make use of our services.

2. Information We Collect

Your submission of personal information via various forms on the Site is governed by this Privacy Policy.  We collect and store only the following personal data that you submit:

• First Name and Last Name: For identification and communication purposes.
• Email Address: For communication and marketing purposes, if you have opted to receive such communications.

3. How We Use Your Information

We use the information we collect in the following ways:

• First Name and Last Name: To personalise your experience and to address you in communications.
• Email Address: To send you updates, newsletters, promotional materials, and other information that may be of interest to you, provided you have given your consent to receive such communications.  You have the ability to opt out of email communications by clicking the link at the bottom of every email. 

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: We process your personal data if you have given your consent for specific purposes.

Legitimate Interests: We may process your data to fulfill our legitimate interests, such as improving our services, provided these interests are not overridden by your data protection rights.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job (e.g., Customer Service, Marketing) are granted access to personally identifiable information.

7. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contactc@mysyfa.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device when you visit our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

To see our full Cookie Policy, click here.

9. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of those websites before providing them with your personal data.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@mysyfa.com
• By visiting this page on our website: syfa.com/contact
• By mail: SYFA Squad Ltd, First Floor, 5 Fleet Street, London, United Kingdom EC4M 7RD